FAQ

True Temp Heating & Air Inc.

Frequently Asked Questions

Frequently Asked Questions


Founded in 1988 

Free Estimates 

Competitive Rates

(706) 695-7492

Founded in 1988 • Free Estimates • Competitive Rates

Hours:

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Financing

Your Questions Answered: HVAC FAQs

No matter what your HVAC questions are, the techs at True Temp Heating & Air Inc in Chatsworth have answers. Whether you have questions about selecting new HVAC equipment to best practices on care and maintenance, we can help. Our online FAQs answers offer a rapid response for your convenience, but if you want to know more on any topic, don’t hesitate to give us a call at (706) 252-3728.

  • Why does my home comfort system need regular maintenance?

    Like any product you want to keep in good shape, HVAC equipment requires proper care in order to provide maximum benefits. Trained professionals can service your heating and air conditioning products to make certain they're working at their greatest potential and help prevent more expensive repairs in the middle of the hottest or coldest months of the year.

  • How much is a new heater and air conditioner?

    The cost varies depending on the heating and air conditioning equipment size and different features, so we recommend contacting True Temp Heating & Air Inc at (706) 695-7492 to get a quote.

  • What is two-stage heating?

    With two-stage heating, furnaces may work on two different levels: high and low. Since you can heat your home on the low setting a majority of the time, a two-stage furnace can work longer and more efficiently. Two-stage heating also runs more quietly than traditional furnaces and can offer more even heat distribution and fewer temperature swings. For more questions on our HVAC service, give us a call so we can better assist you!

  • Do the HVAC systems that True Temp Heating & Air Inc carries offer advanced technologies?

    True Temp Heating & Air Inc offers a selection of different brands and models that include advanced technology to assist with heating and air conditioning your home more efficiently. Technology in the newer HVAC systems gives more precision when it comes to meeting your home comfort needs. If you want more information, please call our experts at (706) 695-7492.

  • Will my new furnace work differently than my old one?

    Modern furnaces are developed with a variety of innovative features older furnaces don't have. Today's heating systems give you more even heating and are better at governing airflow. Although the air coming out of your vents may seem cooler than your old furnace, the airflow is much better and more efficient.  Another perk of modern furnaces is their ability to work with other HVAC products as part of a high-efficiency whole home comfort system. When combined with a high-efficiency air conditioner, furnace blowers can more easily accommodate add-on cooling. Other innovations, such as Precise Comfort technology and variable speed motors, will help your furnace work more efficiently and quietly than ever. With our HVAC service, we hope to give you the best technology to date.

  • What is the energy efficiency standard for air conditioners?

    The Department of Energy recently boosted the minimum efficiency levels for air conditioners and the standards vary by region. Contact True Temp Heating & Air Inc at (706) 695-7492 to find the requirements for the Chatsworth area and for more information on our HVAC service!

  • How can I reduce my energy costs?

    There are many ways to decrease your energy costs and one of the best ways is to make sure you have an energy-efficient HVAC system. True Temp Heating & Air Inc has many highly efficient products that will help decrease the amount of energy you are using and save you money. 


    In addition to looking for products that have the Energy Star® certification, high SEER ratings for air conditioners, or AFUE ratings for furnaces, here are some other things to consider:  


    • Remember to schedule regular maintenance and have an experienced technician take a look at your system to ensure it's running efficiently.

    • If you have certain areas of your home that you need to heat or cool, you could consider a zoning system. This allows you to target that area and prevents wasting energy on heating or air conditioning areas that aren't used.

    • Programmable or smart thermostats make it simpler to maintain your home comfort while not using energy to heat or cool your space if you aren't home. It is an easy way to reduce energy costs and once you set it, you can walk away and be confident it will take care of your indoor comfort.
  • What are the benefits of getting my new HVAC system from True Temp Heating & Air Inc?

    True Temp Heating & Air Inc has been supporting the Chatsworth community for many years and has been providing trustworthy and dependable service. Our service and the products we carry are of the highest quality and you can be confident in the results. Our knowledgeable team is here to help you achieve your ideal home comfort.

  • How can I improve my home's indoor air quality?

    There are four things to consider when increasing your indoor air quality:


    • The indoor air quality in your home starts to suffer when the air begins filling up with air pollutants. The biggest concern is getting rid of these pollutants. Some to-dos to include on your weekly checklist is vacuuming, washing your linens and confirming any cleaning products are stored properly.
    • Especially in newer homes, the insulation is installed so well that it might be challenging for these pollutants to leave the home. While it helps to keep your home warm or cool, depending on the season, it's beneficial to get some fresh air inside.
    • Make sure that you have good ventilation and perform routine maintenance on your system. And while that's very beneficial, you can also take your IAQ even further by using air filters, germicidal lights and purification systems to get rid of particles while eliminating chemical vapors.
    • Smart or programmable thermostats can assist in controlling humidity levels as well as the temperature. This can help prevent germs and other particles from collecting while preserving your home comfort.
  • How can I find out which indoor air quality product is right for my home?

    Each house brings a unique situation, which is why we advise that you contact our pros at True Temp Heating & Air Inc to find out which solution will be best for your space. Our experts will conduct an assessment of your current system and discuss what your ideal home comfort looks like. That will help us select which products will be most effective.

  • How does an air conditioner work?

    You might be surprised to know that air conditioners don't technically make your home cooler; they actually remove the hot air and direct it outside. This hot air blows across a refrigerant coil on the indoor unit and then is sent to the outdoor unit where it is released. Your air conditioner transfers as much hot air outside as is necessary to reach the temperature you have set on your thermostat.

  • What is the minimum energy efficiency standard for air conditioners in my state?

    Minimum energy efficiency standards can vary by geographic location. Additionally, air conditioners, heat pumps and packaged units made after Jan. 1, 2015, have higher minimum efficiency levels than products manufactured prior to that date. The team at True Temp Heating & Air Inc can help you determine the minimum requirements for Chatsworth, let you know if your current system meets those requirements or help you find a replacement air conditioner that does.

  • How can I confirm the model and serial numbers for my cooling unit?

    Your systems service panel should have a white label on it, with your systems model and serial numbers at the top. M/N stands for model number and S/N is the serial number.

  • How do I guess what size equipment I should purchase?

    Since equipment size needs differ for each home, the best way to find out the right size equipment for your home is to have a technician from True Temp Heating & Air Inc come out to perform load calculation tests. The tests take things like square footage, insulation value and amount, and more into account to determine your home's individual HVAC equipment needs.

  • Can frost, ice, dirt or other debris keep the outdoor unit of my cooling system from operating effectively?

    Yes, debris can limit your system's ability to function effectively. It's normal for heat pumps to have frost or ice on them in the colder months, but many include defrost controls so they can work efficiently regardless of the weather conditions.

  • What is two-stage cooling?

    When an air conditioner uses two-stage cooling, it means that there are two levels of operation. This enables the system to work most effectively since there is one level for milder weather and another for harsher weather that demands the system work harder. Two-stage cooling also enables more even temperatures so you don't experience extreme differences in temperature. Aside from better efficiency, other benefits of two-stage cooling include quieter operation and improved humidity control.

  • Why is my cooling unit freezing up?

    Your system could be freezing up for a number of reasons, but the most typical are dirty filters, low refrigerant, a dirty evaporator coil and/or a faulty blower motor. Changing a filter is something any homeowner take care of; however, you'll want to call the professionals at True Temp Heating & Air Inc at (706) 695-7492 for other problems or if you have other questions or concerns.

  • What is the best thermostat to use for my cooling system?

    True Temp Heating & Air Inc has a number of great thermostat options for your HVAC systems. The best thermostat for you will depend on variables such as whether you want one that's programmable or not. No matter what kind of thermostat you'd like or if you're in the market for something that can fit with a home automation system call True Temp Heating & Air Inc to hear about which thermostats you can choose from. Our team will help you find one that's right for your system, your family's needs and your budget.

  • What is a heat pump?

    A heat pump covers both your home's heating and cooling needs, offering you one HVAC system that can be used in all four seasons. In the warmer months, heat pumps act like an air conditioner, capturing the hot air from inside your home and moving it outside; in the cooler months, this process is reversed. Heat pumps can be very energy efficient and may produce two to three times more heat than the energy used.

  • When replacing the outdoor unit, should the indoor unit also be replaced?

    At True Temp Heating & Air Inc, we do recommend replacing both your indoor and outdoor units at the same time because:


    • Today, outdoor systems are built to work with their matching indoor system for the highest efficiency possible. When you replace only one of your systems, you may not see the same savings on your energy bills as if you had replaced them together.
    • Thanks to technological advancements, newer systems mean increased efficiency. This is true for heating and cooling products as well. While the advancements focus on greater heating and cooling efficiency, they also include benefits such as better air handling, filtering and noise reduction.
    • If your heating and cooling systems are over 10 years old, they need to be replaced. Older models have outdated technology that is likely costing you money due to poor efficiency. So by replacing your indoor system at the same time as your outdoor equipment, both your systems will provide better energy efficiency that helps you decrease your energy bills and keep your home more comfortable.
  • Is it possible to see whether my solar HVAC system is performing at its full potential?

    Your home energy system could have a communication module that directs performance stats to an online site or portal. You can visit this to monitor your system's status, the amount of energy being produced and the positive effect you are having on the environment. You can also take a look at your owner's manual for suggestions on monitoring performance.

  • Do I need to clean off my solar modules?

    Rain will clean the modules by itself in most areas; however, if you live in a dusty area, you could see improved performance after periodically spraying the modules with water. Please note that high-pressure hoses and detergents should never be used to clean solar modules, as they can damage the product.

  • Which thermostat is best for my heating and cooling system?

    True Temp Heating & Air Inc can help you find the right thermostat for you based on your home and current heating and cooling equipment. We have a variety of programmable and nonprogrammable thermostats, which can help improve the efficiency of your home's furnace and/or air conditioner. Take a look at our thermostats or give us a call at (706) 695-7492 for more information.

  • How can I improve my utility expenses?

    A large portion of your monthly energy costs can be attributed to your heating and cooling system. It makes sense, because our home comfort is an important aspect of our day-to-day lives. Luckily, there are high-efficiency solutions from True Temp Heating & Air Inc that can keep you comfortable while also decreasing energy costs. When it's time for you to search for a new HVAC system, there are a couple of things to consider. You'll want to find air conditioners with high SEER ratings and furnaces with high AFUE ratings. These ratings measure efficiency, so the bigger the number the better off you'll be when it comes to saving on energy costs. You can also think about these tips:


    • Keep your system operating to its best ability by arranging routine maintenance. It helps sustain efficiency and make sure everything is working properly.
    • Consider a zoning system if you only have specific rooms that need to be heated or cooled. There is no need to consume energy altering the temperature in a room that is never, or rarely used.
    • The U.S. Department of Energy says that programmable thermostats can save up to 35 percent on heating costs and 25 percent on cooling costs. There are a lot of programmable and smart thermostat products that are easy to use and vary in the type of features - so you can find a solution that you are comfortable with.
  • Why should I buy a zoning system?

    A zoning system allows you to divide your residence and heat or lower the temperature in each area differently. While these systems function well for houses that have parts that are seldom used, they could also be beneficial in situations where you and your family can't agree on the temperature in various portions of your home. There are a number of additional pluses of zoning systems, like efficiency and comfort. Look through our selection of zoning systems or give True Temp Heating & Air Inc a call to see how a zoning system could benefit your home.

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